Privacy Policy
This Privacy Policy explains how Belha Mai Farmers Producer Company Ltd. collects, uses, stores, protects, and manages personal information when users visit our website, use our digital platforms, contact us, place enquiries, purchase products, or interact with our farmer support services.
Belha Mai Farmers Producer Company Ltd. is committed to protecting the privacy of farmers, customers, buyers, partners, and website visitors.
1. Information We Collect
We may collect the following types of information:
Name
Mobile number
Email address
Address
Billing and shipping details
Business enquiry details
Product order details
Farmer service-related information
Website usage information
Any information voluntarily submitted through contact forms, enquiry forms, account registration, or communication with us
2. How We Use Your Information
We use collected information for the following purposes:
To respond to enquiries
To process product orders
To manage customer accounts
To provide farmer support services
To share updates related to products, schemes, services, or initiatives
To improve website performance and user experience
To maintain business records
To comply with applicable legal and regulatory requirements
3. Website and WooCommerce Store
Our website may allow users to browse products, create accounts, place orders, manage addresses, and submit enquiries. Information submitted through our website or WooCommerce store is used only for order processing, customer support, communication, and service improvement.
4. Farmer Support and Digital Services
Belha Mai Farmers Producer Company Ltd. may collect farmer-related information for services such as input support, machinery support, Kisan Credit Card awareness, soil testing support, government scheme awareness, market linkage, training, and other farmer development initiatives.
Such information is used only for service delivery, communication, documentation, and farmer support activities.
5. Information Sharing
We do not sell personal information.
We may share limited information only when necessary with:
Payment service providers
Delivery or logistics partners
Banks or financial institutions, where required
Government departments, where applicable
Technical service providers supporting our website or digital systems
Legal or regulatory authorities when required by law
6. Data Security
We take reasonable steps to protect user information from unauthorized access, misuse, alteration, or disclosure. However, no online system can be guaranteed to be completely secure. Users are advised to use strong passwords and avoid sharing sensitive login details with others.
7. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience, understand visitor behavior, improve website performance, and support digital marketing activities. Users may manage cookie preferences through their browser settings.
8. Data Retention
We retain personal information only for as long as necessary for business, legal, accounting, customer service, and operational purposes.
9. User Rights
Users may contact us to request correction, update, or deletion of their personal information, subject to legal and operational requirements.
10. Children’s Privacy
Our website and services are not intended for children below 18 years of age. We do not knowingly collect personal information from minors.
11. Changes to This Privacy Policy
Belha Mai Farmers Producer Company Ltd. may update this Privacy Policy from time to time. Any changes will be posted on this page.
12. Contact Us
For privacy-related questions, account deletion requests, data correction requests, or other concerns, users may contact us through our official website contact page: https://belhamaifpo.com/contact/